Frequently Asked Questions

What is the $60 Materials & Studio Supply Fee, and when is it charged?Four times each year — Fall, Winter, Spring, and Summer — we introduce a new Music Together® song collection with download codes, songbooks, and digital resources. The $60 seasonal fee covers these materials and licensing costs, along with classroom sanitizing supplies, instrument care, paper goods, play materials, and the many behind-the-scenes touches that keep our studio warm, clean, and magical for families.

The fee is charged at registration for your first season, then automatically billed at the start of each new collection as long as your membership is active. Your monthly membership fee is billed separately on the 1st of each month. If you join mid-month, your first month's tuition is prorated based on remaining scheduled classes.

Can I join for just one season or song collection?Yes! We require a minimum of two months' enrollment to start, but you're welcome to enroll for a single season if you prefer. Just email us at [email protected] when you register and let us know — we'll set your end date together. You can also cancel at any time after your first two months with 30 days' notice.

What if I need to cancel or freeze my membership?Reach out at least 30 days before when you need to cancel — by email or text/call 615-358-8544. A member of our team will confirm when your membership expires.

Can I switch classes once I'm enrolled?Consistency is important for your child's learning, but we understand that schedules shift and nap times change! We will always do our best to accommodate your family's needs.

We are enrolled in the Babies class — what happens when my baby is nearing 9 months?The Babies program gives adults the tools they need to engage musically with their baby. Once you have those tools, you'll want to integrate your baby into a Mixed Ages class, where they can learn from you AND by watching and imitating the older children in the room. When your baby is around 7–8 months and gaining more independence and body control, we will transition your family into a Mixed Ages class. If you have any questions or reservations about moving, let us know — we're happy to talk through it.

Can we join if classes have already begun?Absolutely! If you join mid-month, we will prorate your tuition based on the remaining scheduled classes in that month. Families are welcome to join at any time throughout the year.

How will I be billed?At registration, you will be charged an initial $60 Materials & Studio Supply Fee.

After registration, a Tenn Little Birds team member will reach out to confirm your class placement and update your enrollment with any prorated tuition for the remaining scheduled classes in the month.

After your first month, billing is processed automatically on a monthly basis using the credit card saved in your account profile. Automatic payments will continue on the first of each month.

It is your responsibility to keep your credit card information up to date. You may make changes by logging into your Family Portal or by contacting us.

There is a $10 fee for declined credit card transactions. If a payment fails, you will receive an automatic notification to update your payment information. Please resolve within 5 days to avoid the declined transaction fee. To receive payment alerts by text, sign up for text notifications.

If I freeze my membership for a few months, will our spot still be available when we are ready to come back?We will do our best to accommodate your family, but we are unable to guarantee that your original spot will still be available.

How much does the membership cost?Membership is $138/month per child, or $86/month for each additional sibling. The $60 seasonal Materials & Studio Supply Fee is charged once per season for each enrolled child. See our full pricing page.

How do Bonus and Make-up Classes work?Your membership includes two bonus classes per week in addition to your home class — for a total of up to three classes a week. Bonus classes are offered on a first-come, first-served basis and are available only while your membership is active.

Make-up classes are for times when you miss your home class due to illness or an unexpected conflict. Memberships include unlimited make-ups, which may be scheduled as long as your enrollment is active.

Here are a few ways families often use their membership:
Option 1: Home Class + 2 Bonus Classes = 3 classes in one week
Option 2: Home Class + 1 Make-Up Class + 1 Bonus Class = 3 classes in one week

Book extra classes here: Bonus & Make-up Scheduler. Any bonus or make-up class booked without an active enrollment is subject to cancellation.

What happens if class is canceled due to weather or unforeseen circumstances?Because all Tenn Little Birds classes are held indoors, most weather will not affect our schedule. However, we always prioritize the safety and comfort of our families and teachers.

Weather-Related Cancellations:

• If Metro Nashville Public Schools (MNPS) are closed or delayed, we may cancel or adjust morning classes.
• If a Tornado Warning is issued for Davidson County, classes will be canceled.
• In cases of severe weather, flooding, or power outages that impact the studio or surrounding streets, classes may be canceled for safety.
• On Tornado Watch days, we closely monitor conditions and will notify families if plans change.

Unforeseen or Facility-Related Cancellations:

Occasionally, circumstances outside of our control may require us to cancel class, such as:

• Scheduled or emergency utility work (electric, water, HVAC)
• Temporary building or facility issues
• Situations where the studio space is unavailable or unsafe to use

If this happens, we will notify impacted families as soon as possible via text, email, and Instagram (@tennlittlebirds). If TLB cancels class for any reason, you may schedule a make-up using the Bonus & Make-up Scheduler.

You know your family best — if conditions make attending feel unsafe or unworkable, please reach out and we will happily help you reschedule.